Support & contact

A question, a problem, a suggestion? The 2forkids team answers by e-mail.

Support e-mail: contact@2forkids.com
If possible, write from your account’s e-mail address, and tell us your device (Android, iPhone, web) and what you tried.

From the app

Open Help & support then Contact support: your message reaches us with the details we need to help you. You can also open the web app.

Before writing to us

• Frequently asked questions: signing in, former app, invitations, new phone…
• Delete my account
• Privacy policy and how to exercise your rights over your data
• Terms of use, including token purchases and refunds

Purchases

For a token purchase on Google Play or the App Store, refunds are requested from the store. For a web purchase, or if your tokens were not credited, write to us with the date of the purchase.